When your order is received we will book a site visit. During this visit our team will discuss your requirements such as the positioning of drainer grooves, take detailed measurements and produce templates.
Site Visit and Templating
From the templates and measurements we then create a scale drawing of your project. This will be sent to you to check and sign off.
Delivery & Installation
Usually 10-15 working days after our initial site visit we will return to install your UrbnRok surface. To ensure the quality of our installation we DO NOT use sub-contractors.
Once the installation is complete the fitter will walk you through the installation and explain the care and maintenance of your new surface and leave an information pack regarding this with you
We’ve got it covered
You can rest assured that we have all the necessary insurances and take our Health and Safety responsibility seriously.
We are covered for Product / Public / Employers Liability Insurance.
All our managers and skilled workforce are CSCS compliant.
Risk assessment & Method Statement compliant. PPE provided for all our employees.